When people define high quality customer service, three components are identified frequently. what are these three components?

Answers

Answer 1

The correct options are (a) Personal attention, (d) Employee competence, and (e) promptness.

Three elements are usually mentioned when discussing what constitutes high-quality customer service. These three components are Personal attention, Employee competence, and Promptness.

What is high-quality customer service?

Meeting customer expectations is the secret to providing excellent customer service. When a customer contacts you, you should respond by doing that.

Consistently exceeding clients' expectations is what constitutes good customer service. Excellent customer service is prompt, simple, individualized, and sympathetic. Businesses that provide outstanding customer service invest the time necessary to comprehend the needs of their specific clientele.

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The complete question is:

"When people define high-quality customer service, three components are identified frequently. These three components are:

a. Attractive employees

b. Personal attention

c. Good Web site

d. Employee competence

e. Promptness"


Related Questions

Points inside the production possibilities frontier are achievable, but still make full use of all available resources.
a. true
b. false

Answers

False - The production possibilities frontier are reachable while utilizing all resources to the fullest extent possible.

What Is the Production Possibility Frontier (PPF)?

The Production Possibility Frontier (PPF) is a curve on a graph that illustrates the viable portions that may be produced of merchandise if each rely on the equal finite useful resource for his or her manufacture. The PPF is likewise called the manufacturing opportunity curve.

PPF additionally performs a essential function in economics. For example, it could display that a nation`s economic system has reached the best degree of performance viable. The PPF is the region on a graph representing manufacturing stages that can not be received given the to be had resources; the curve represents surest stages.

As sources are taken from one product and allotted to the other, some other factor may be plotted at the curve. When you plot the factors wherein greater of X can be produced via way of means of taking sources from Y or vice versa, a curve is generated representing the most quantity of every product that may be produced as sources are reallocated.

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If a person spends $18 a week on coffee (assume $900 a year), what would be the future value of that amount over 8 years if the funds were deposited in an account earning 2 percent?

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If a person spends $18 a week on coffee (assuming $900 annually), the money would be worth $7,725 in 8 years if it were placed into an account generating 2%.

Define the monthly contribution you'll make (P), the period-to-period return rate (r), and the total number of periods you'll contribute (n). Subtract one from [tex](1 + r)^{n}[/tex] and divide the result by r. Multiply the result by P and you will obtain the future value of an annuity.

Here

Annual deposit amount = $ 900

Number of years = 8

Interest Rate = 2%

Using the Future Value Annuity Table, the future value of the retirement account will be determined.

FVAF (2%, 8 years) = 8.583

Future Value = 900 × 8.583 = $7,725

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Compare and contrast the similarities and differences between international, domestic, and local hospitality and tourism

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Evaluate and contrast the similarities and differences among international, domestic, and nearby hospitality and tourism: domestic and global tourism are such types whose fundamental difference is the form of tourists. home tourism involves citizens of one u . s. a . journeying inside that united states while global tourism involves vacationers who're visiting one-of-a-kind international locations.

The definition of domestic is a product made on your property u. s ., or a person hired to do family work such as cleaning. An example of a home is a product made inside the united states. An instance of a home is a housekeeper. Of or referring to a country's internal affairs.

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A self-managed team is designed to include members from different areas within an organization, such as finance, operations, and sales.
a. true
b. false

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True, A self-managed team is designed to include members from different areas within an organization, such as finance, operations, and sales.

What is self-managed group in leadership?

In general, self-managing teams tend to have well-defined job functions and are accountable for monitoring and managing their own performance. Instead of managers advising them what to do, these teams gather and synthesize information, make important findings, and take communal responsibility for completing their goals

What are the benefits of a self-managed team?

Effective decision-making: Self-managed teams can develop quicker or more valuable decision-making skills. Increased productivity: Teams work towards a common goal and are accountable for their actions. When successful, self-managed teams can be 15–20 percent more effective than other types of team.

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Which of the following describe the purpose of the Conceptual Framework? A. It prescribes the nature, function, and limits of financial accounting and reporting.
B. It provides structure and direction to financial accounting and reporting.
C. It sets forth the underlying concepts of accounting that guide the selection of events to be accounted for the measurement of those events, and the means of summarizing and communicating them to interested parties.
D. It summaries U.S. accounting standards.

Answers

The conceptual Framework prescribes the nature, function, and limits of financial accounting and reporting. It provides structure and direction to financial accounting and reporting.

What is Financial Accounting?

Financial accounting is a particular discipline of accounting that deals with the process of documentingcompiling, and presenting the numerous transactions resulting from corporate operations throughout time.

Financial statements, such as the balance sheet, income statement, and cash flow statement, which track the business' operating performance over a given time period, are prepared using a summary of these activities. 

Both the public and private sectors offer job prospects for financial accountants. The responsibilities of a financial accountant may differ from those of a general accountant, who works for himself or herself instead of directly for a business or organization.

The conceptual framework sets forth the underlying concepts of accounting that guide the selection of events to be accounted for the measurement of those events, and the means of summarizing and communicating them to interested parties.

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The physical securities which are the underlying collateral for treasury receipts are?

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The physical securities which stand held in trust against the issuance of Treasury Receipts exist as either Treasury Notes or Treasury Bonds.

What is meant by Treasury Bonds?

A Treasury bond is one of the several types of government securities that the US national government issues. It is a long-term fixed-interest instrument. T-bonds, or Treasury Bonds, are commonly used to refer to bonds with maturities longer than 10 years, like 20 or 30 years.

Treasury bonds (sometimes known as T-bonds) are fixed-rate debt instruments issued by the US government, with maturities ranging from 10 to 30 years. T-bonds offer semi-annual interest payments up until maturity, when the owner is given the bond's face value.

Treasury bonds (also known as T-bonds) are debt obligations that the US government issues and guarantees with its full faith and credit. They effectively function as loans from the public to the government, with periodic interest payments and eventual principal repayment upon bond maturation.

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The amount a firm earns from selling products to customers is its _______. multiple choice question.

Answers

The amount a firm earns from selling products to customers is its revenue

What is distinction between revenue and profit?

The difference between revenue and profit is that the latter is the total earnings from customers by selling products to them, whereas refers to the   net earnings from selling products to customers after having considered the cost of those products, in other words, profit is the excess of sales revenue over the cost of goods sold.

In this instance, there was no mention of cost of those goods sold customers, in effect, we are not expected to consider cost of sales, which means that only revenue is received from customers when we sell to them, the profit can only be ascertained if we factor in cost of products sold, the amount required here is the revenue.

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Efforts to carry out critical management-related duties, such as planning, setting objectives for employees, and monitoring performance, can be best categorized as?

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It is best to classify actions taken to accomplish important management-related tasks as task-related activities, such as planning, establishing goals for workers, and monitoring performance.

Task-based activities require students to utilize the target language in order to complete a process with a predetermined result. The finest TBL exercises include examples from actual events so that the students may see how the lesson relates to their own lives.

What are some task-based examples?

A lesson or unit in task-based learning is created to assist students in completing a specific activity, such as writing a letter, reserving a flight, organizing a trip, working together to create a product, or conducting a meeting.

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Your firm currently has taxable income of $80,500. how much additional tax will you owe if you increase your taxable income by $21,700?

Answers

Answer:

$102,200

Explanation:

Marketing is an activity that creates value for customers, clients, partners, and society at large. a firm does this by blank______. (select three answers)

Answers

Marketing is an activity that creates value for customers, clients, partners, and society at large. A firm does this by: communicating offerings, delivering offerings  and creating offerings

What is marketing activity?

Marketing activity can be defined as the avenue through a firm makes its products or services known to the target customers while also making sure they the added  benefits that the products or services offer or  that they understand the problems could be solved by using them.

Marketing activity involves communicating effectively the products or offerings, what the company has to offer, ensuring that the products can deliver on the promised benefits coupled with creating offerings, which means that the customers are satisfied when the products have been tried and that there is a recourse such as after sales services

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Full question with options:

Marketing is an activity that creates value for customers, clients, partners, and society at large. A firm does this by ______. (Select three answers) Multiple select question. creating offerings expanding markets delivering offerings segmenting offerings communicating offerings selecting markets

Consider the market for new dvds. If dvd players became cheaper, buyers expected dvd prices to fall next year, used dvds became more expensive, and dvd production technology improved, then the equilibrium price of a new dvd would.

Answers

Then the equilibrium price of a new DVD would

Could rise, fall, or remain unchanged

In financial matters, monetary harmony is what is going on in which financial powers, for example, organic market are adjusted and without outer impacts the upsides of financial factors won't change.

What happens when cost is at balance?Harmony is the state wherein market organic market balance one another, and subsequently costs become steady. By and large, an over-supply of labor and products aims costs to go down, which brings about more popularity — while an under-supply or lack makes costs go up bringing about less interest.

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A ______ driven project portfolio system can reduce or eliminate the impact of problems in project implementation.

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A priority driven project portfolio system can go a long way to reduce, or even eliminate, the impact of these problems.

What is the significance of project management?

Project management refers to the process of using specific knowledge, skills, tools and techniques to deliver something of value to people.

Project management is the application of processes, skills, methods, knowledge and experience in such a deliberate way to achieve specific project objectives.

Basically, project management works according to the project acceptance criteria within agreed parameters.

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A convertible bond has a conversion price of $40 and is currently selling in the market at $950. the conversion ratio is:__________

Answers

Based on the conversion price and the current selling price, the conversion ratio of the convertible bond is $25

What is the conversion ratio?

The conversion ratio of a bond can be found as:

= Par value of bond / Conversion price

The par value of a bond is often $1,000 so the conversion ratio is:

= 1,000 / Conversion price

Solving gives:

= 1,000 / 40

= $25

In conclusion, the conversion ratio is $25.

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In porter's generic competitive strategies, which strategy combines a focus on a total market scope and a competitive cost advantage?

Answers

In porter's generic competitive strategies, focus strategy and overall cost leadership strategy combines a focus on a total market scope and a competitive cost advantage respectively.

What is focus strategy?

A focus strategy is a competitive tactic used to target marketing and sales at a certain market niche. Utilizing underserved or untapped markets is the goal of this technique.

While many rivals want to reach as many clients as possible with their sales, a focus approach chooses one or more certain categories. It gains an advantage by providing that sector with either high quality or low cost. These actions may improve client loyalty.

There are primarily two categories of focus strategies. One aspires to outperform the competition by cost leaders, while the other wants to succeed by differentiation itself.

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A reasonable value to assume for the efficiency of a common solar cell that is used in typical pv installations on homes and businesses is:_______

Answers

A reasonable value to assume for the efficiency of a common solar cell that is used in typical pv installations on homes and businesses is 0.50 to 0.55.

Solar Photovoltaic Cell Basics

A photovoltaic (PV) cell, also known as a solar cell, can either reflect, absorb, or pass through light that strikes it. The semiconductor material that makes up the PV cell can conduct electricity more effectively than an insulator but not as effectively as a good conductor like a metal. In PV cells, a variety of semiconductor materials are employed.

When a semiconductor is exposed to light, the light's energy is absorbed and transferred to the semiconductor's negatively charged electrons. The additional energy enables the electrons to conduct an electrical current through the material.

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If a seller carries back $12,000 at 10 percent interest and closes on july 9 with the first loan payment due september 1, the interest on the new loan on the settlement worksheet will be:_____.

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If a seller carries back $12,000 at 10 percent interest and closes on july 9 with the first loan payment due september 1, the interest on the new loan on the settlement worksheet will be $75.62 Debit Buyer & Credit Seller.

What is interest?In the fields of finance and economics, interest is the payment made at a set rate by a borrower or deposit-taking financial institution to a lender or depositor in excess of the principal amount. It differs from a fee the borrower might pay the lender or another entity.The three different kinds of interest are simple (regular), accumulated, and compound. When money is borrowed, typically in the form of a loan, the borrower is obligated to pay the agreed-upon interest rate. The $20 you made on your savings account this year is an example of interest.

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Which element of the marketing mix refers to the specific combination of goods, services, or ideas that a firm offers to consumers?

Answers

The  element of the marketing mix refers to the specific combination of goods, services, or ideas that a firm offers to consumers is known to be called product.

Which component of the marketing mix refers to the goods and services combination?

The Product is known to be a term that connote the goods and services that is said to be provided or offered by a firm to its customers.

Note that  it is one that can be said to be  physical as well as  virtual or cyber form.

Therefore, The  element of the marketing mix refers to the specific combination of goods, services, or ideas that a firm offers to consumers is known to be called product.

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Businesses sometimes pursue a(n) ________ goal to balance the conflicting goals of stakeholders to promote their overall welfare, even at the expense of profits.

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Businesses sometimes pursue a social responsibility goal to balance the conflicting goals of stakeholders to promote their overall welfare, even at the expense of profits. Corporate social responsibility (CSR), usually referred to as social responsibility in business, is the practice of individuals and organizations acting morally and conducting business while being mindful of social, cultural, economic, and environmental concerns.

Corporate Social Responsibility: An Overview (CSR)

Corporate social responsibility is a wide concept that can take many various forms depending on the company and industry. Businesses can enhance their brands while helping society through CSR initiatives, charity, and volunteer work.

A firm must first be accountable to itself and its shareholders before it can be socially responsible. Companies that implement CSR initiatives frequently expand to the point where they can support the community. Therefore, CSR is often a technique that big businesses use. After all, a company has a greater need to provide an example of moral conduct for its associates, rivals, and industry the more visible and successful it becomes.

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Fixed assets are property and buildings that a firm expects to use for more than?

Answers

Fixed assets are land and buildings that a business anticipates using for more than a year.

Describe fixed assets.A business seeks to create income over the long term by using fixed assets.The most widely used phrase to describe fixed assets is "property, plant, and equipment."Any asset that is anticipated to be sold for cash or used within a year is considered a current asset.Along with fixed assets, noncurrent assets also include long-term investments and intangibles.Intangibles are amortized, whereas fixed assets are subject to depreciation to account for the decrease in value as the assets are utilized.

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The first amendment clause barring the government from passing any laws that prohibit an individual's practice of his or her religion is known as the ______ clause.

Answers

It's known as the "free-exercise clause." The first amendment provision forbids the government from enacting any legislation that would restrict a person's right to practice their religion. It bans the government from retaliating against a person's exercise of their religion.

Be aware that the 1st amendment guarantees the right for people to assemble in peace and petition for justice.

The Constitution forbids the government from endorsing one religion over another or from favoring one over the other. It also goes by the name Establishment Clause and demands that the government be impartial toward religious institutions.

Following are some of the first amendment rights that encourage healthy civic discourses:

press independencethe right to assemblefreedom of expression

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The training and development function of an hr department includes select one:
a. policy creation.
b. performance measures.
c. orientation.
d. attitude surveys.
e. job analysis.

Answers

The training and development function of an HR department includes Orientation

This is further explained below.

What is Human resource?

Generally, The labor of an organization, corporate sector, industry, or economy is referred to as its human resources. Human resources are the individuals who make up the workforce.

A more specific idea is human capital, which refers to the information and capabilities that people possess.

Manpower, labor, staff, colleagues, and even just the word "people" are all synonyms for this concept.

In conclusion, Orientation is included as part of the HR department's responsibility for training and development.

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Occupational safety and health administration (osha) violations are categorized into three types: willful, intentional, and non-intentional. a. true b. false

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Occupational safety and health administration (osha) violations are categorized into three types: willful, intentional, and non-intentional-FALSE

By establishing and enforcing standards, as well as by offering outreach, information, and help, the Occupational Safety and Health Administration (OSHA) ensures safe and healthy working conditions.Occupational Safety and Health (OSHA) deals with all aspects of health and safety in the workplace and has a strong focus on primary prevention of hazards. Its goal is to prevent accidents and harm to people from work-related activities.Every company has safety concerns that, if not properly handled, might have an effect on its personnel. Occupational safety refers to certain specific kinds of safety concerns. Occupational safety covers all facets of occupational health and safety, including social, mental, and physical factors.

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A _____ lists the tasks, duties, and responsibilities that a particular job entails.

Answers

A Job Description lists the tasks, duties, and responsibilities that a particular job entails.

What is a job description?

A job description is a document that outlines the crucial qualifications, responsibilities, and abilities needed to carry out a particular task. How success is determined in the position will be covered in a thorough job description so that it may be used in performance reviews.

Job specifications, job profiles, JDs, and position descriptions are other names for job descriptions (job PD).

Examples of job descriptions for most roles can be found in our job description directory. You may instantly download and change our sample job descriptions to fit your own business needs. A job description is available for the majority of popular jobs.

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What is the effective interest rate per quarter if the interest rate is ompounded monthly?

Answers

For instance, an effective interest rate of 6.17% is the same as a nominal interest rate of 6% compounded monthly. Every month, 6% compounded is credited as 6%/12 = 0.005.

How do you calculate effective interest compounded quarterly?

The calculations and formula are as follows: Effective annual interest rate = (nominal rate / number of compounding periods) - 1 + (number of compounding periods) - (number of compounding periods) - 1. This would be: 10.47% = (1 + 10% / 12)) 12 - 1 for investment A. It would be as follows for investment B: 10.36% = (1 + (10.1% / 2)) 2 - 1.

How do I calculate the effective interest rate?

A straightforward formula can be used to determine the effective interest rate: r = (1 + i/n)n - 1. This equation has three parts: the stated interest rate (I), the effective interest rate (R), and the number of compounding periods (N) per year.

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which of the following factors contribute to economic growth? an increase in population. an increase in population. an increase in the standard of living. an increase in the standard of living. a decrease in the productivity of labor. a decrease in the productivity of labor. an increase in capital depreciation

Answers

A factor that would contribute to economic growth is an increase in the standard of living (second option).

What is economic growth?

Economic growth is when there is an increase in the real gross domestic product of a country. When there is an economic growth, there is an increase in the real income and standard of living.

An increase in labor productivity would increase the level of production in the economy. This would increase economic growth. When there is an increase in capital appreciation, there would be an increase in production. This would increase economic growth. Growth in human capital also increase economic growth.

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A customer has an existing margin account that shows: $16,000 lmv $14,000 debit the customer will receive a call for minimum maintenance margin of?

Answers

The customer will receive a call for minimum maintenance margin of $2,000.

Given,

LMV = $16,000

Debit = $14,000

Maintenance margin = ?

So the account has $16,000 of securities × 25% minimum maintenance margin which is = $4,000 minimum equity requirement.

As the account has $2,000 of equity, an additional $2,000 must be deposited to bring the account to minimum maintenance.

A maintenance margin is the minimum amount of equity which an investor should maintain in the margin account after the purchase has been made by the investor.

Hence, the customer will receive a call for minimum maintenance margin of $2,000.

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Able account distributions are tax-free when used to pay for qualifying:_________
a. lower education expenses
b. higher education expenses
c. medical expenses
d. disability expenses

Answers

The correct option is (d) disability expenses.

Able account distributions are tax-free when used to pay for qualifying disability expenses.

What is the purpose of an ABLE account?

An ABLE account, also known as a 529 A account, gives people with disabilities and their families a tax-advantaged opportunity to save money for the account's designated beneficiary's disability-related expenses.

An ABLE Account is designed to support people with disabilities in maintaining or enhancing their independence, health, and quality of life. Federal income tax is not due on ABLE Account earnings when utilized for "Qualified Disability Expenses" (QDEs)

What are able qualified expenses?

Any cost associated with the account owner's blindness or disability that helps them improve and/or maintain their health, independence, and/or quality of life is referred to as a qualifying disability expense (QDE).

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In underground economies, governments are heavily involved in making decisions on the goods sold and the prices set. true or false

Answers

In underground economies, governments are heavily involved in making decisions on the goods sold and the prices set. The above statement is False.

Economic transactions that are not tracked by official statistics and that disobey rules and laws are considered part of the underground economy. It consists of non-market activities, such as raising your own veggies.

The underground economy does not cause significant economic downturns. First, it represents a small percentage of economies. It is not because people participate in an illicit activity that there is a sudden, rapid decline in consumer demand and a fall in measured output.

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Select the account that would be decreased if the owner of hillary's hair salon decides to withdraw $40 for personal use. multiple choice question. cash revenues expenses owner's withdrawals

Answers

Select the account that would be decreased if the owner of hillary's hair salon decides to withdraw $40 for personal use. 'cash'

therefore the correct option is Cash

Cash Revenues:

Cash Revenues includes all incremental cash revenues to the Purchaser from any acquisitions of a majority interest (whether for cash or shares) in any entities during such period, including cash revenues from strategic alliances or joint ventures of the Purchaser. Cash Revenues includes the consolidated cash revenues of the Purchaser, inclusive of cash revenues of UBarter.com from March 1, 1999 to February 29, 2000, which do not include trade dollar revenues. Cash Revenues are the amounts Medtox actually receives from Customers for the invoiced amounts, less any costs associated with collecting the samples and paying the Medical Review Officer (MRO) fees. 12

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Owner investments cause a(n) _______(increase/decrease) in equity and are entered directly in owner's (capital/withdrawals/revenue).

Answers

Owner investments increase equity and are accounted for as capital belonging to the owner.

Owner investment, also known as contributed capital, refers to the amount of assets the owner invests in the business. To put it another way, this is the sum of money or other assets that the owner invests in the company to either launch it or maintain it.

A temporary equity account with a credit balance serves as the investment account for the owner. This increases the balance in the owner's capital account because the investment account is closed out at the end of each year. Investment can be compared to a financial gift from the owner to the business. The owner's capital account, which represents his ownership interest in the company, increases every time he contributes money to it.

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